Council Tax Scam

Residents are being warned about scams offering a council tax refund in order to obtain payment details.

  • Friday, 15 February 2019

    Vale of Glamorgan



Someone using a mobile phone

A number of residents have reported that they have been contacted by fraudsters, using branding in text messages, messages read:


'Your recent Council Tax payment is over paid. Check the amount and claim refund now as the due date ends soon via thank you'

Residents are urged not to reply, click on any links or disclose bank account details or any other personal information if contacted by anyone offering such a service.


Anyone who is contacted by the above contact is asked to notify the Council either by calling 01446 709564 or by emailing


Guidance is also provided by Citizen’s Advice Consumer Service:

  • 03454 040506