Council Tax Scam

Email scam offers a council tax refund in order to obtain payment details from residents.


  • Wednesday, 13 May 2020

    Vale of Glamorgan


We have received reports that some residents have been contacted by fraudsters using branding in emails. The emails state that residents are entitled to a reduction in their council tax and offers to pay the reduction directly in to their bank account.


Residents are urged not to reply to the emails, click on any links or disclose their bank account details or any other personal information if contacted by anyone offering such a service.


Below is an example of the scam emails received by residents:

Council-Tax-Scam email


If you have received a suspicious email, please notify the council:

  • 01446 709564




Guidance is also available from the Citizens Advice Consumer Service:

  • 03454 040506