Help and Support

Support with Shopping

From 16 August 2020 those who were previously advised to shield can go to a supermarket or shops to buy food, but should stay 2 metres or 3 steps away from other people. You can also shop online, and supermarkets are continuing to prioritise online shopping slots for those who were previously asked to shield.

Below are some other options available to you: 

• Aldi

  Aldi is offering a food parcel filled with 22 food items and household products. The parcels are available to order online for contactless home delivery.

   

  Aldi Food Parcels

  Covid19 Information

• Asda

  Asda is prioritising home delivery slots for existing customers who have been identified as extremely vulnerable by Welsh Government. 

   

  Food Boxes 

   

  Vulnerable Customers Volunteers Covid-19 Information

• Co-op

  Co-op has launched a gift card scheme for those who are shielding or self-isolating and reliant on others to do their shopping. 

  Coronavirus Updates Gift Card

   

  Dedicated shopping hour for vulnerable customers, those who care for them and NHS workers:

  • Monday to Saturday, 8.00am - 9.00am

  • Sunday, 10.00am - 11.00am 

• Home Bargains
  Food Boxes

   

• Iceland

  Iceland is prioritising home delivery slots for those who have been identified as extremely vulnerable by Welsh Government.

   

  Advice for vulnerable customers

   

  Iceland FAQs

• Lidl 
  Customer Updates

• M&S
  General Information Food boxes Gift cards

• Morrisons

  Doorstep delivery service for vulnerable and elderly customers, who are unable to go shopping in-store. 

   

  Orders can be placed by telephone and the store aim to deliver the next day.

   

  In order to use this service you must live within 10 miles of a Morrisons store.

   

  Morrisons Doorstep delivery service

   

  Food boxes General Information

• Sainsburys
  Priority deliveries for most vulnerable Latest information

• Tesco
  Priority slots for vulnerable customers

  Volunteer Gift Card 

  General Information

• Waitrose

  Waitrose are prioritising home delivery slots for elderly customers and those identified as extremely vulnerable by Welsh Government.

   

  In-store shopping updates

   

  Online shopping updates

   

   

Food Vale 

Inspiring healthier communities in the Vale of Glamorgan to connect with food during the COVID19 pandemic.

Food Vale website

Stay safe when accepting help

If you are using any voluntary service always remember your health and safety should always come first

• Keep your distance, goods can be delivered to your doorstep, do not take them directly from people

• Do not hand over cash to unknown volunteers, apart from on receipt of goods

• Think about who you are giving your prescriptions to for collection, use a trusted service, friend or someone you know wherever possible

• Do not allow people into your home unless providing essential care from a trusted service