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Help and Support

If you are in need of support you can search the database of voluntary groups on this page and use the details provided to get in touch. 


Support with Shopping

From 16 August 2020 those who were previously advised to shield can go to a supermarket or shops to buy food, but should stay 2 metres or 3 steps away from other people. You can also shop online, and supermarkets are continuing to prioritise online shopping slots for those who were previously asked to shield.


Below are some other options available to you: 


  • Aldi

    Aldi is offering a food parcel filled with 22 food items and household products. The parcels are available to order online for contactless home delivery.


    Aldi Food Parcels

    Covid19 Information

  • Co-op

    Co-op has launched a gift card scheme for those who are shielding or self-isolating and reliant on others to do their shopping. 

    Coronavirus Updates Gift Card


    Dedicated shopping hour for vulnerable customers, those who care for them and NHS workers:

    • Monday to Saturday, 8.00am - 9.00am

    • Sunday, 10.00am - 11.00am 

  • Morrisons

    Doorstep delivery service for vulnerable and elderly customers, who are unable to go shopping in-store. 


    Orders can be placed by telephone and the store aim to deliver the next day.


    In order to use this service you must live within 10 miles of a Morrisons store.


    Morrisons Doorstep delivery service


    Food boxes General Information


Food Vale 

Inspiring healthier communities in the Vale of Glamorgan to connect with food during the COVID19 pandemic.


Food Vale website


Stay safe when accepting help

If you are using any voluntary service always remember your health and safety should always come first

  • Keep your distance, goods can be delivered to your doorstep, do not take them directly from people

  • Do not hand over cash to unknown volunteers, apart from on receipt of goods

  • Think about who you are giving your prescriptions to for collection, use a trusted service, friend or someone you know wherever possible

  • Do not allow people into your home unless providing essential care from a trusted service


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