Online Shopping
Don’t Transfer Money - Always pay for items online with a card on a secure page, by cheque, or in cash, in person. No matter how eager you are, never send money directly to the seller’s account. You may never see the item or your money again.
Check that Payment Pages are Secure - Before entering your card details, ensure the payment page is secure. Look for ‘https’ at the start of the address (the ‘s’ means ‘secure’) and a padlock or key symbol in the browser window.
Use a Credit Card - When paying, remember that credit cards often offer better protection. You’re more likely to get your money back if issues arise. Some sellers may charge more, but it can be worth it for your peace of mind.
Use Auction Sites Safely - Many people shop on auction sites. Always use trusted payment methods instead of paying sellers directly. Read the site and seller’s conditions. If you’re collecting in person, take someone with you or let others know where you’ll be.
Check Out Bargains With Care - If you find an item that seems too good to be true, it might be a scam or fake. Be cautious; if it seems too good to be true, it probably is.
Use Social Networks Safely - Social networks are a growing source of scams. If you see a post offering something free or a fantastic prize, think carefully before responding.
Use Email Safely - Be wary of emails asking you to click links for special offers or to open attachments. Even if the email looks legitimate, it could be a scam. If unsure, delete it and don’t respond.
Look After Your Smartphone or Tablet - Protect your smartphone or tablet with a reputable security app and a PIN. Install parental controls on children’s devices and discuss safe internet use with them.
Remember To Log Out - Always log out after your online shopping or banking session. Just closing the window doesn’t log you out. Someone else could access your account. Don’t forget to check and save purchase confirmation emails.
Make Sure Wi-Fi Is Secure - Ensure your home Wi-Fi is secure before doing anything confidential online. When out, like in cafes or hotels, the Wi-Fi may not be secure. It’s safer to use 3G or 4G for shopping or banking, even if it’s slower.
Beware of Scam Phone Calls - If a caller claims to be from a retailer confirming an online purchase, it could be a scam. They may try to trick you into revealing financial details. If this happens, hang up, don’t call back, and report it to Action Fraud.
Check Bank Statements - Regularly check your bank and credit card accounts for any unusual transactions. If you find entries you don’t recognize, contact your bank right away. Make sure they have your current contact details to alert you about any suspicious activity.