Culture Book (previously Staff Charter) and Staff Survey
The annual staff survey helps us understand how staff feel the 20 expectations in the Staff Charter are being met and helps shape future staff engagement and support initiatives.
The Staff Charter was designed in partnership with employees, it was developed to ensure that we can continue to provide the best possible service to our customers through the best possible contribution from all our employees. As the external challenges grow it is important that everyone has the support and opportunity to make that contribution.
An annual survey has been conducted year on year to measure levels of staff engagement and the effectiveness of the Council’s Staff Charter. Results of the 2017 survey revealed:
‘I am trusted to get on with my job’ being the highest-ranking expectation at 92.5% positive rating
An increase in average ‘positive’ response rates in 15 out of 20 of the Staff Charter expectations
An increase in survey return rates from 48% in 57% when compared with the previous year
Work around engagement with staff will continue to be a high priority and the results will help to inform and shape the staff engagement priorities for future years.
The Culture Book has now been launched in 2021.
Staff Appraisal and Development
We are committed to training and career development, offering a rewarding and progressive career pathway that is open and equitable for all.
Informed by the employee engagement strategy, the Vale of Glamorgan’s annual appraisal scheme has been refreshed to make the process easier to use and more meaningful for all employees and, crucially part of the ongoing discussion between managers and staff.
The Learning Café encourages staff to take part in thought provoking discussions. It is award winning which has introduced a new, informal way to network, share ideas and promote best practice. We invite staff to attend monthly events in a friendly and relaxed setting. In addition, articles are sent out on a regular basis.