There are no refunds on short courses of 15 weeks or less in duration.
We make every effort to keep our prices as low as possible and cannot return payments to learners who miss sessions or decide to withdraw from a course. Any refunds are subject to an administration charge of £30. Refunds may take 28 days to process.
Cancellation and Changes to Courses by Vale Courses
Vale Courses reserve the right to reschedule or cancel courses. Reasons for this may be, but not restricted to, low enrolment numbers, weather warnings, tutor availability or unforeseen venue issues. Publicised course tutors (web and print form) may be subject to change due to tutor availability.
If a course does not reach its minimum number, we may offer you the opportunity to reduce the number of weeks with no corresponding reduction in fee, or we may increase the fee as an alternative to closing the class. This is subject to your agreement.
If a course is cancelled, we will offer you an alternative course (subject to their being places available) or full refund of fees.
Cancelled lessons by Vale Courses
Vale Courses may be required to cancel an individual lesson at short notice. Reasons for this may be but not restricted to, tutor illness, weather warnings or unforeseen venue issues. Wherever possible we will endeavour to offer a replacement lesson at the end of the course on the usual class day and time.
Vale Courses is not responsible for any additional costs you may have incurred, including costs of travel and materials because of a cancelled course or class.