Coronavirus (COVID-19) text on an image of hands being washed

Coronavirus Updates

This page will contain all the latest updates and information during the Novel Coronavirus (COVID-19) outbreak.


The Council urges all residents to keep up to date with the most recent advice and guidance available on the Public Health Wales and Welsh Government websites:


 Warning-triangle--icon UPDATE: Local Lockdown for Vale of Glamorgan

Precautionary lockdown measures are to be introduced for the Vale of Glamorgan in an effort to curb a rise in the number of Covid-19 cases. 


From Monday 28 September at 6.00pm the following additional restrictions will apply within the Vale of Glamorgan:

  • People will not be able to leave or enter the county without a reasonable excuse.

  • Extended households will be suspended. This will mean that meeting indoors in your home, café, bar or restaurant with anyone not in your immediate household will not be allowed .

  • People must work from home wherever possible.

An individual should not enter or leave the Vale of Glamorgan unless for an accepted reason. These include: being a key worker, visiting school or college, visiting an elderly or vulnerable relative, attending a medical appointment or to purchase essential items that cannot be accessed locally.


Welsh Government: Vale of Glamorgan Local Lockdown Information



  • 27/09/2020 - Statement from Leader of the Vale of Glamorgan Council

    The Leader of the Vale of Glamorgan Council, Cllr Neil Moore, has released a statement relating to the local lockdown for the Vale of Glamorgan.


    Read The Leader's Statement

  • 11/09/2020 - Child Benefits  

    Don’t miss out, claim Child Benefit by phone or post. If you’re not able to register the birth of your child because of coronavirus (COVID-19), you can still make a claim to receive Child Benefit.


    How to claim Child Benefits



  • 03/09/2020 - Greenlinks Community Transport

    Greenlinks Community Transport Service will be re-commencing a reduced service from Monday 07 September 2020.  


    The service will be available from 9.30am to 4.00pm.   


    Please note the G1 and G4 services are still suspended. 


    For further information on the reduced service, please contact:

    • 0800 294 1113




  • 27/08/2020 -  Council Tax and Housing Benefits Appointments  

    You can now book an appointment online to visit an advisor in the Civic Offices. You can book an appointment up to 14 days in advance.  


    When you arrive, please follow the queuing system in place. An adviser will check your appointment and guide you to the interview room when it is free to do so. Please bring all the necessary documentation in relation to your enquiry with you, this will help the advisor to manage your appointment efficiently.  


    All face to face appointments are for 20 minutes. Please arrive no earlier than 5 minutes before your appointment. Should you need a longer appointment, please telephone the office and we can arrange this for you:


    • 01446 709244


    Please note: When making your appointment the contact information you provided will be held for 21 days for the Test, Trace and Protect (TTP) Scheme by Welsh Government to limit the spread of Covid-19 - TTP Privacy Notice.



  • 24/08/2020 - Childcare Providers Grant

    The Childcare Providers Grant is for CIW-registered childcare businesses which have experienced reduced net income due to COVID-19 and have not been able to access grants from other UK or Welsh Government schemes.


    Childcare Providers Grant

  • 13/08/2020 - Temporary Trading Areas for Food and Beverage and Retail

    The Vale of Glamorgan Council has introduced temporary Terms and Conditions for the provision of Trading Areas for Food and Beverage and Retail on highway.


    Temporary trading areas for food and beverage will only be permitted to cafes, restaurants, public houses or other catering establishments that serve food and drink within the premises. 


    Temporary Trading Areas for Food and Beverage

  • 11/08/2020 - Parking Permits

    We are now accepting postal applications for parking permits. 




    Due to the present situation we have decided that residents do not have to return their old permits, however, each application for a permit sent to us must include proof of residency and ownership/use of the vehicle, otherwise the permit will not be issued. This includes any renewal applications where details of vehicle have not changed.

  • 07/08/2020 - Civic Offices Update

    From Monday 10 August 2020 face to face appointments for some services will be available at the Civic Offices. All customers are asked to wear a mask when visiting the building.

    • Appointments will be available between 10:00am and 2:00pm, Monday to Friday


    The following services will be available:



    Marriage and Civil Partnership Notices and Births and Still Births by appointment only Monday to Friday. Death Registrations will continue to be dealt with as currently via telephone appointments. To request an appointment please call:


    • 01446 700111


    By appointment only Monday, Wednesday and Fridays. To request an appointment please contact:

    • 01446 709244 

    Council Tax

    By appointment only Monday, Wednesday and Fridays. To request an appointment:

    • 01446 709564


    For urgent payments on Tuesday and Thursdays only. 


  • 07/08/2020 - Libraries Update

    Barry, Cowbridge and Llantwit Major libraries are preparing to reopen on a controlled basis from Monday 10 August 2020.


    There will be strict restrictions on the number of people allowed into the buildings at any one time. 


    During this period the following is in place:

    • Anyone entering the building will be asked to use hand gel and complete a track and trace card giving their name and contact details.
    • Chairs will be removed from the libraries to discourage sitting.
    • Toilets will be closed to the public.
    • There will be no meetings, activities or room bookings available.
    • Library staff will work behind protective screens when at a desk and wear visors at other times.
    • All books returned will be quarantined for 72 hours before being cleaned and put back into circulation. 


    PCs can be booked for a 50-minute period once a week, with the number available reduced to allow for appropriate social distancing. Fixed time limits will also mean staff can properly sanitise machines between uses. 

    Browse for Books  

    You can book a 20-minute slot to browse and select books from the libraries.

    Opening hours

    Barry Library: Monday – Friday, 10.00am – 1.00pm and 2.00pm – 4.00pm / Saturday, 10.00am – 1.00pm.


    Cowbridge Library:  Monday – Friday, 10.00am – 1.00pm and 2.00pm – 4.00pm / Saturday, 10.00am – 1.00pm.


    Llantwit Major Library:  Monday – Friday, 2.00pm – 4.00pm / Saturday, 10.00am – 1.00pm.


    Penarth Library: Remains closed due to building improvement work. However, it will continue to offer a phone and internet click-and-collect service, as will Barry, Cowbridge and Llantwit Major. 

    Community Libraries

    Community libraries in Rhoose, St Athan and Sully are also offering a click-and-collect service, with Dinas Powys and Wenvoe likely to join them in the near future. 


    Book an Appointment

    To book an appointment to visit Barry, Cowbridge or Llantwit Major libraries please contact the library directly:


    Find Your Local Library


    To 'Click and Collect' an item please visit our Click and Collect page:

    Click and Collect

  • Housing Updates


    The Homes4U Team continue to operate as normal. If you have a Homes4U related query, contact: 



    The Homes4U Advert continues to be published, however, the frequency of the adverts will be dependent upon the availability of social housing.


    The advert is now only available digitally and can be located on the Council website. Applicants registered to receive the Council’s updates will also be notified when adverts are published.


    Sign up to receive email updates

    Housing Solutions

    Service continues to operate as normal with the exception of telephone interviews currently in place of face to face.


    For all those who are homeless of believe they are in threat of becoming homeless contact:


    For any housing emergencies outside working hours (Monday – Thursday 8:30 to 17:00 & Friday 8:30 to 16:30) contact the out of hours service: 


    • 01446 721534

    Supported Housing

    Continuing to operate with a reduction in staff to ensure social distancing measures. 


    The team continues to accept referrals to Supported Housing and suitability assessments are carried over the telephone where possible.


    Housing Support

    Continuing to operate carried out over the phone and via social media. Face to face support is only carried out with the most vulnerable clients.


    The One Stop Shop

    Temporarily closed with support being delivered by phone. The service is for those with short term support needs.


    • 01446 735444
    • 07796 239784

    Accommodation Solutions

    The below services are being completed via phone to support hospital discharges and prevent hospital admission: 


    • Manual Handling Advice / Assessment

    • Assessments for adaptations

    • Advice to health professionals on complex hospital discharges

    • Clean and Clears are being completed and co-ordinated via phone and email.

    • 07976 221078

    These services will be completed in person if necessary and / or high risk.


    Occupational Therapy Assessments to support Homes4U application are now taking place in person.

    Housing Management Services

    Housing Management services are still being carried out where social distancing is possible, with some services altered or temporarily suspended.


    Please let us know beforehand if somebody in your household is displaying symptoms of Coronavirus.

    • Repairs: Emergency only and some external repairs.

    • Gas and Electrical Safety Checks: Normal service for gas and electrical tests.

    • Cleaning Services: Cleaning services continue at sheltered housing schemes.

    • Grounds Maintenance: Our grass cutting services are ongoing.

    • Independent / sheltered living schemes and hostels: All schemes and hostels are closed to non-essentialvisitors.

    • Lettings: Letting properties is ongoing where possible.

    • Time banking and Training and Tenant Participation: All activities are currently suspended. 

    • Estate Inspections: Ongoing with social distancing measures in place. 

    • Ending A Tenancy: You can bring your tenancy to an end by contacting 01446 700111 to give notice and return keys. 

    • Developments: Work on building sites is ongoing with social distancing measures in place.

    • Money Help: Our money advice team continue to offer advice over the phone, contact Mark 07739194963, Lisa 07739194956 or Charlotte 07739194962.

    • Rent Payments: You can continue to pay your rent by direct debit, standing order, or contact 01446 700111 (C1V) 736815 (automated payment line).

    • Civic Offices & other council offices and hubs: All offices are now closed to visitors. 

  • 10/07/2020 - Public Rights of Way

    Public Footpath 73 leading into Porthkerry Park at Clos Cwm Barri

    Regulation 9 of The Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020, as amended requires amongst other things for the Council to close of rights of way where it considers them:

    (a)     to be liable to large numbers of people congregating or being in close proximity to each other, or

    (b)     the use of which otherwise poses a high risk to the incidence or spread of infection in its area with the coronavirus

    The regulations also require periodic review of any closure made. The council completed a review of the closure of Footpath 73 on 9th July 2020. In doing so the Council considered its duty under regulation 9 and the following criteria:

    • Usage by large numbers

    • Nature/location of the path

    • Evidence of failure to adhere to social distancing (irresponsible use)

    • Underlying health conditions

    In respect of the first three of these criteria the Council found that the conditions around Footpath 73 are not distinct from other areas of the park or entrances into it. It acknowledges however that elevated risk associated with private health conditions may impact these. As such it has considered that risk in the context of guidance, technical advice and particularly the relaxation of restrictions that could previously have led to increased pressure on park entrances or that were indicative of general rates of transmission.


    Taking these into account along with recent guidance on reopening paths the Council has concluded that the temporary closure of the path should be revoked from Monday 13 July 2020. Signage will be provided encouraging social distancing and the availability of the path monitored by reference to the above four tests.


    The Council is aware that Footpath 73 remains unavailable at this time. The Council has served an enforcement notice under s143 of the Highways Act 1980 and will further consider appropriate forms of legal remedy as necessary.


    Other routes

    All other closures, which were introduced as part of coronavirus measures, have now been lifted.


    When making use of public paths please exercise responsibly, stay local and follow public health advice.


    Following the lockdown landowners have raised concerns about increased use of public rights of way on their property, increased numbers of dogs, and perceived risks of exposure to Covid-19 for residents and farm workers, particularly where family members are either vulnerable and/or self-isolating.


    To help address this, the Welsh Government have published guidance: 'Stay active, stay healthy, stay local' and increased messaging around responsible recreation.


    Landowners do not have the legal right to block or obstruct public rights of way or access land. However, in very limited circumstances where large numbers of people are using such routes or where residents are vulnerable or self-isolating, landowners may consider the following measures:


    Temporarily displaying polite notices that encourage users to respect local residents and workers by following social distancing guidelines and consider using alternative routes that do not pass through gardens or farmyards*.


    Offering an alternative route around gardens and farmyards only where it is safe to do so (you must gain permission from relevant landowners and make sure the route is safe for users and livestock) provided that the original right of way is maintained.

    *This is a polite request only, and there is no power under the Countryside and Rights of Way Act 2000 (CROW) or the Highways Act 1980 for landowners to close or obstruct a public right of way or use of access land


    Key points to note under the Countryside and Rights of Way Act 2000 and the Highways Act 1980:


    Under Section 137 the Highways Act 1980 and section 14 of CROW it is an offence to obstruct the free passage along a public right of way or Access Land.


    It is an offence under Section 57 of the National Parks and Access to the Countryside Act 1949 to display a notice that contains “any false or misleading statement likely to deter the public from using” a right of way.


    It is also an offence under section 14 of CROW to display a sign which deters the public from exercising their right to use that access land.


    It is an offence under Section 132 of the Highways Act 1980 to display on the surface of a public right of way or on any tree or structure within the public right of way any unauthorised sign or mark.


    Land owners may be liable for personal injury under section 2 of the Occupiers' Liability Act 1957 and Section 1 of the Occupiers' Liability Act 1984 if they are reckless or intend to create a risk – for example by offering a dangerous alternative.


  • Young Workers – Child Workers during Covid19

    We are aware that many young workers are not working currently as the work they undertake is NOT considered a key activity and therefore not essential.  However, if you are currently employing a young worker as they are undertaking a key activity, you must ensure that additional safeguards are in place to protect the wellbeing of young workers during the current government restrictions due to Coronavirus (COVID-19).


    If a young worker (of Compulsory School age) is currently working for you, you must ensure the following.

    • The young worker has a work permit which has been issued by the Vale of Glamorgan Council

    • The Young Workers Risk Assessment which you have carried out in line with the Management of Health and Safety at Work Regulations 1992, as amended by the Health and Safety (Young Persons) Regulations 1997, includes a section specific to Covid 19 restrictions outlined guidance from Welsh Government, the NHS and the World Health Organisation, to ensure that young people are not exposed to risk unnecessarily. 


    We can support you with provision of a  generic risk assessment which can be amended by you to suit Young Workers specific work in your organisation.


    New work permit applications:

    All new work permit applications will be assessed on a case by case basis.


    If you would like further information or to discuss any issues or concerns please contact:

  • Information for Vale of Glamorgan taxi drivers

    We will only be processing taxi driver renewals at present.


    You must provide all of the required documentation i.e. including medical self declaration form, evidence of right to remain in UK, and a Disclosure and Barring (DBS) Certificate (where applicable). 


    If you are unable to do this now (i.e. because you are not working or unable to work), you will be able to submit your application at a later date with no penalty i.e. as long as all your documents are valid, and you have no further convictions, you will be re-licensed from the date your application is approved.


    Reminder letters have been sent to all drivers due to expire up to the first week of June and we will continue to send out reminder letters.  Please inform us of any change of address or contact details as soon as possible.


    Your reminder letter explains what is needed for each particular application.  Please read this information carefully before you submit your application.


    If you do not need a medical or DBS this year, you can email your application form, together with a copy of the front of your DVLA driving licence to


    You must also provide the DVLA check code for us to process.


    If you need a DBS, or need to confirm your Right to Work, follow the procedure set out in the reminder letter pack.  You will be asked to scan your DBS documents and/or right to work documents to us. 


    It will not be necessary to forward the original documentation at a later date unless we have any further queries.


    Once we have received a valid application we will contact you with details of how to pay the fee.


    You will need to have your driver badge to hand when you pay as your driver badge number is needed for your Reference number.


    Once the application has been verified, a licence will be emailed to you.  The driver photo-card will follow at a later date.


    You may also post an application, with the information referred to above, to:



    Civic Offices

    Holton Road


    CF63 4RU


    However, as there is limited access to postal services at the moment, this is likely to delay your application so try to apply as early as you can.  Again, we will contact you to explain how to pay the licence fee.


    Any current driver that cannot be licensed because they cannot produce the required documentation or does not wish to work during the Covid 19 crisis will not be penalised.  When a valid application is made it will be granted under the existing procedures e.g. the current late renewal process is suspended.


    It may take longer to respond to email enquiries but our mailbox is being monitored.


    If you use the CIV contact centre, please leave an email address if you have one.


    We may need to update this information from time to time and will post any changes to the main Vale of Glamorgan website under the Covid 19 update Section at



    Please see the section on Group 2 medicals if you are due to provide a medical certificate this year.  

  • Group 2 Medical Arrangements

    The Department for Transport is aware of the current difficulties in obtaining medical examination reports, used for the Group 2 HGV and bus driver entitlements, which many taxi and private hire vehicle licensing authorities also base their assessments on.


    The Government has temporarily relaxed the requirement for bus and lorry drivers to provide a doctor’s medical report in order to renew their licence.  As the Vale of Glamorgan Council’s medical requirements mirror the DVLA Group 2 requirements, this relaxation will also apply to taxi and private hire vehicle drivers who require a medical to renew their licence in the period leading up to 30 June 2020.


    The driver will be required to complete a self declaration form which will initially be recorded on the database as expiring three months from the date approved.  This process will be reviewed in line with Government guidance on the lockdown and self-isolating and the date extended if necessary.


    In order to qualify for the relaxation, the driver MUST not have any existing notifiable health conditions.


    Those drivers who require a medical should complete the self declaration form and return it with their application. 


    This will only apply to one year licences to be in line with the DVLA process.


  • Recycling and Waste
    There are a number of changes to recycling and waste services:
    • Garden Waste Collections - As normal. 

    • Black Bags - We’re asking residents to try and stick to the two black bag limit where possible by continuing to recycle. If you are struggling with the two black bag limit, we are temporarily increasing the limit to four. Unsure if something can be recycled, use our handy A to Z recycling search.

    • Wood Chippings - We are suspending our free wood chippings service until further notice. Apologies for any inconvenience this may cause.   

    • Recycling Centres

      Entry to recycling centres is by appointment only.

    • Recycling Bags and Containers - Please only order if absolutely essential.  As council offices are currently closed due to Covid-19, residents can order replacement reusable recycling bags or containers for delivery. Simply complete our online order form to request. We will aim to deliver within 14 days. 


    Order recycling containers

  • Free School Meals

    As a result of national measures relating to the COVID -19 (Coronavirus) response, it has been confirmed that supermarket vouchers as a replacement for free school meals will continue to be issued for eligible pupils until 31 August.


    From Wednesday 01 April 2020, families with children who are eligible for free school meals have been receiving a voucher from the Local Authority, which can be redeemed at a nominated local supermarket for the provision of food for children.


    Unfortunately, schools will not be able to provide school meals until September 2020 at the earliest. 


    Eligible families can apply to receive vouchers via email or post (if email is not available) on a fortnightly basis. The vouchers have a value of £39 which equates to a value of £3.90 a day, 5 days a week, for 2 weeks. 


    These vouchers will be redeemable at Asda, Tesco or Filco (Llantwit Major store only) depending on availability. The vouchers are non-transferrable and must only be used to purchase food items for your children’s meals. Specific details on redeeming vouchers will be included when they are dispatched. 

    Should you have any urgent issues, please contact:


  • Free Telecare Installation

    Telecare offers a range of services and devices which use technology to enable vulnerable people to live with greater independence and safety in their own home. 


    TeleV devices are linked to a 24hr monitoring Centre in Barry. Whatever the reason, if you hear a sound in the middle of the night, if you have an accident or incident in the home or suffer from a medical emergency, the operator will arrange help as quickly as possible.


    How TeleV Works

  • Planning 

    Due to the impact of the Coronavirus Pandemic, the Vale of Glamorgan Council’s Planning department has adapted the way they work.


    Most staff are working from home and contactable by their normal contact details.


    For general enquiries please email:

    or phone the duty planning officer:


    • 01446 704681


    Please note that it may take longer than normal to respond to enquiries during this time and we thank you for your patience.


    We will continue to accept new planning applications and requests for pre-application advice, and determine these applications where possible. However, we will not offer face-to-face meetings at this time.


    We would also urge our customers to use email or submit information via our planning portal at this time to manage workload efficiently.


    We will continue to undertake enforcement work, monitoring compliance with planning conditions and taking action against breaches of planning control.


    Like many others, the Council’s Planning Committee will not meet for the foreseeable future. However, most applications can be determined with officer’s delegated powers.


    If you have a specific enquiry about a case, please contact the case officer.


    Planning Portal

  • Beach Huts

    All beach huts are closed.


    If you have an annual permit, you will only be charged the pro rata amount.

  • Schools

    School Transport Arrangements from 29 June 2020 - Letter to Parents and Carers


    The Central South Consortium has written a letter, dated 4 May 2020, to all parents and carers with an update on the support available for distance learning.


    We have provided guidance to all schools in the Vale of Glamorgan on how to operate from Monday 23 March.


    Arrangements have already been put in place to make sure those children entitled to a free school meal receive one. Please contact for more information.


    Our schools will provide a safe place for the children of key workers so that their parents can work to keep us all safe.


    All hubs provide childcare for households where both parents/carers are key workers or for single family households where the parent/carer is a keyworker. Evidence of this will be required. 


    Children should stay at home wherever possible and if it is safe to do so. In exceptional circumstances, consideration will be given to applications from families in which there is only one key worker.


    Updated 03/06/2020: The Minister for Education has today announced that pupils will be returning to school on 29th June. It is intended that all pupils will attend school for a period of time between the 29th of June and the end of term which has been extended by one week to July 27th. Guidelines will be issued by Welsh Government next week.


    In the meantime the Council will be working with its schools to develop a consistent approach to reintroducing pupils to schools across the Vale of Glamorgan. Reference has been made to up to a third of pupils attending at any one time however, the Council wants to be clear that the number of pupils attending individual schools will be limited to what we consider to be safe. 


    Once guidelines are clear, schools will be in touch with parents to share plans and to gauge whether parents intend sending their children back to school.   


  • Sport and Leisure Facilities

    All Sports Pavilions, Social Clubs and Bowls Clubs that are operated directly by the Council or operate from Council premises are closed.


    For updates on leisure centres please visit the Leisure Centre website.


  • Vale Homes

    We know that this will be a stressful time for our tenants as the situation with the Coronavirus Covid-19 continues to develop. The Vale of Glamorgan Council is committed to supporting it tenants during this difficult time. We are working very hard to ensure we will still be able to deliver our most important services.  


    Rent is still due to the Council if you have a council tenancy. However, if your income has stopped please get in touch with our Money Advice Team who can talk you through the support available.


    Our Money Advisors can be contacted during office hours on the following numbers:

    • Mark: 07739194963
    • Lisa: 07739194956
    • Charlotte: 07739194962


    Vale Homes


    Housing and Housing Support


  • Coronavirus Scams

    The Vale of Glamorgan Council has been made aware of a number of scams relating to the Coronavirus. There have been reports of testing kits for the virus being offered by door-to-door salesman.


    Residents should be aware that that there are no commercially available tests for Coronavirus and all testing is being carried out by Healthcare professionals.


    Advice on Coronavirus scams

  • Youth Service

    All Youth Service provisions are cancelled until further notice. These include:

    • Youth Clubs

    • Youth Participation Groups

    • After School Clubs

    • Duke of Edinburgh

    • V-Pod

    • Vale Rights Ambassadors 

  • Local Sustainable Transport Covid Response Fund 2020-21

    Welsh Government invited all the Local Authorities in Wales to bid for funding to the Local Sustainable Transport Covid Response Fund 2020-21.

    The Vale of Glamorgan Council submitted 12 bids for funding and were successfully granted £221,000 to fund 6 schemes.  Work on these schemes will start straightaway.


    If you would like to propose any ideas please email


    Emergency Transport Funding 

Location Information

Location Category Status Comments Updated

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