Vale of Glamorgan Council
Cyngor Bro Morgannwg
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Useful Links

Support resources and partner organisations

 

 

 

Mental Health and Emotional Support

mental health and emotional support
 Organisation Description Contact Number Website / Email
 Mind in the Vale - Volunteering Offers a range of volunteering opportunities 01446 730792

 Mind in the Vale Website, admin@mindinthevale.org.uk
 Samaritans Support and information if you're having a difficult time, struggling to cope of worried about someone else   116 123  Samaritans Website
Cruse Bereavement Care Cruse Bereavement Care’s vision is that all bereaved people have somewhere to turn when someone dies 02920 226166   cardiff@cruse.org.uk
 Butterflies The Butterflies support group helps memory loss fighters get the vital support they need  07821519212  info@butterflies.org.uk

 

Health and Emergency Services

Health and Emergency Services
 Organisation DescriptionContact NumberWebsite / Email
 NHS 111 Wales NHS non-emergency health advice and support Non emergencies 111, Emergencies 999 NHS 111 Wales Website
South Wales Fire and Rescure Service South Wales Fire and Rescue Service Non emergencies 01443 232000, Emergencies 999 South Wales Fire Website

 

Children, Young People and Families

Children and Young People
 Organisation Description Contact Number Website / Email
 Childline Childline is there to help anyone under 19 in the UK with any issue they’re going through  0800 1111 Childline Website
 Barnardo's Makes sure children and young people feel safer, happier, healthier and more hopeful Childline's 24-hour support service 0800 1111 Barnardo's Website
Intake and Family Support Team (Vale Family Compass) Where there are serious concerns for a child, we will provide a same day response 0808 281 6727 (option 3) Vale Family Compass Website
Child Exploitation and online Protection Command (CEOP) EOP Command is a part of the National Crime Agency and is to bring online child sex offenders, including the production, distribution and viewing of child abuse material, to the UK courts   CEOP Website

 

Victim Support, Safety, and Justice

Victim Support
 Organisation Description Contact Number Website / Email
South Wales Victim Focus Have you or some you know been affected by crime? South Wales Victim Focus offers free, confidential help 0300 303 0161 South Wales Victim Focus Website
Witness Care   02920 803999  
Change Step Support for military veterans and their families 0300 7772259 Change Step Wales Website
Black Association of Women Step Out (Bawso) Bawso provides practical and emotional prevention, protection and support services to Black Global Majority and migrant victims of Domestic Abuse, Sexual Violence, Female Genital Mutilation, Forced Marriage, Honour Based Violence, Modern Slavery and Human Trafficking

02920 644633 (Cardiff), 0800 731 8147 (Helpline) 

Bawso Website, 

info@bawso.org.uk
National Human Trafficking Hotline Connects victims and survivors of sex and labor trafficking with services and supports to get help and stay safe 18883737888 or Text 233733

National Human Trafficking Hotline Website, 

help@humantraffickinghotline.org

 

Addiction, Gambling, and Recovery

Addiction, Gambling, and Recovery
 Organisation Description Contact Number Website / Email
Ara Gambling Service Free one to one counselling service for gamblers and people affected by someone else's gambling 0117 930 0282 

Ara Gambling Service Website, 

info@recovery4all.co.uk
Gamble Aware Whether you need help with your own or someone else’s gambling, Gambling Aware offers range of advice including how to look after your finances and how to keep safe from gambling harms. 0808 8020 133 Gamble Aware Website, 
Beat the Odds Helps people who are having problems with addictions, mental health, personal development and employment - as well as offering assistance and information to families and friends 02920 302101 livingroom-cardiff@cais.org.uk

 

Community, Social Care, and Refugee Support

Community
 Organisation Description Contact Number Website / Email
Citizens Advice Bureau Helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers 03444 77 20 20 - Adviceline, 01446 733924 - Vale (Barry) Citizens Advice Website
Welsh Refugee Council The Welsh Refugee Council is an independent charity and works to help asylum seekers and refugees in Wales, United Kingdom 0808 196 7273 Welsh Refugee Council Website
Glamorgan Voluntary Services (GVS) Help to improve the life of people and communities by supporting volunteers, volunteering opportunities and voluntary groups.  01446 741706 GVS Website

 

Equality Diversity and Inclusion

Equality and Diversity
 Organisation Description Contact Number Website / Email
Stonewall Their mission is to support all Lesbian, Gay, Bi and Trans People to ensure they know that they are not alone. 029 2023 7744 Stonewall Website