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Information for Unpaid Carers

If you would like us to send you information which will be of interest to you as an unpaid carer, such as training, events or consultations, please complete the online form:


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Vale Unpaid Carers Hub

The Vale Unpaid Carers Hub is a one-stop-shop for unpaid carers living in The Vale of Glamorgan. The service offers practical and emotional support to unpaid carers, helping people to protect their health and wellbeing and understand their caring role. Our workers provide a listening ear and can link carers into services and support in the local area.  


Our friendly team can help unpaid carers living in the Vale area with:  

  • Free information, advice, and assistance.  
  • Support focussed on what matters to you.  
  • Help to access local support services.  
  • Awareness of who could be a carer and their needs.  
  • A trusted place for carers to have their voices heard.  

To make a referral into the Vale Unpaid Carers Hub (this can be a self-referral or via social services) please click here to complete the form or call 02921 921024.





Carers Card UK ID

Mike O'Brien and Bobbie-Jo Haarhoff, via the Unpaid Carers Assembly, have secured a free digital Carers Card UK for Cardiff and Vale residents.


Get your free digital Carers Card UK ID


Click the 'Buy Your Card' link

Complete the form

Download the Carers Card UK app from your app store and you're set.

Valid for two years


Once you have your digital card and the app, you will have access to: 

  • Digital ID Card
  • Emergency Contact Details (ICE)
  • Carers Emergency Plan
  • Carer Circle Tool
  • My Support Library
  • Wellbeing Hub
  • Discounts from top brands

In Partnership with Lazarou Hair Salon and Barbers, Cardiff Castle (Duke Street), Cardiff, we are pleased to announce our first local discount.


Upon presentation of your digital Carers Card UK ID card, you will be entitled to a 25% discount Monday to Saturday.

Dewis Cymru logo

Search Dewis Cymru to find services to support carers in the Vale of Glamorgan:


Services to support carers



Below are the details of national carers organisations who provide advice, information, and support to unpaid carers in Wales.


Provides advice and information to carers and the professionals who support carers.  

Advice line – Monday to Friday 


Carers Wales

  • 02920 811370


Provides a national voice to empower parents and carers of people with learning disabilities.  


All Wales Forum


Committed to improving support and services for unpaid carers.


Carers Trust Wales

  • 0300 7729702