Vale of Glamorgan Council
Cyngor Bro Morgannwg
Cost of Living Support Icon
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Information for Unpaid Carers

Information and advice

We provide information, advice, and assistance about support services so that unpaid carers can find and access them and where appropriate give assistance to access these services.

 

This service is a first point of entry to provide information to help people understand how the care and support system operates in their area and the types of service, including carers’ services, that are available.

 

The information services for adults and children are:

Vale Unpaid Carers Hub

Do you look after a loved one and don’t know where to turn for information, advice or support?

 

The Vale Unpaid Carers Hub is a one stop shop for unpaid carers supporting someone living in the Vale of Glamorgan and aims to improve the quality of life for unpaid carers.

 

They provide information, advice and support to help unpaid carers in their role, to make the most of life alongside caring and to maintain their independence.

 

They have a telephone helpline and can also be contacted via the internet.

 

To make a referral into the Vale Unpaid Carers Hub (this can be a self-referral or via social services) please click here to complete the form or call 02921 921024.

 

Hub staff can also be seen at various locations throughout the Vale, providing a drop-in service. Details of locations and times can be found on their website or facebook https://www.facebook.com/valecarers or call them for more information. 

 

Families First Advice Line

Families First Advice Line has advisors who can provide information, advice and assistance in relation to parent carers and young carers, to signpost them to sources of help or to assist them in accessing services:

Families First Advice Line  

 

Dewis Cymru logo

Dewis Wales is a website to help people access local and national support services in Wales and find the information and advice they need to improve their well-being.

 

It has information to help you think about what matters to you and information about services and people in your area that can help you.

 

Search Dewis Cymru to find services to support carers in the Vale of Glamorgan: 

Search Dewis Cymru 

 

 

You can Contact Council Support and Services Independently, if you prefer: 

The Cost of Living crisis has had an additional impact for many unpaid carers: 
Cost of Living Support

 

The Council has drawn together information on a number of resources to help you improve your wellbeing during the current crisis: 
Health and Wellbeing

 

The Vale’s Library and Information Service have a range of services and books that may help you with managing your wellbeing: 
Libraries Health and Wellbeing

 

Our Healthy Living Team, working with a range of partners, have compiled a number of walks to keep you and your family healthy, active and having fun:
Wellbeing Walks

 

The Families First service in the Vale provides support for young people who have experienced adverse childhood experiences which are significantly affecting their health and wellbeing: Youth Wellbeing Service

 

Some schools provide Wellbeing After-school Clubs and they will all recognise and support any pupil who has a role as a young carer:
After-School Wellbeing Clubs

 

 

Register to receive information

Whether you are:

  • An unpaid carer living in the Vale of Glamorgan

  • Or a professional who supports unpaid carers 

You can receive information (ebulletins and newsletter) which will be of interest to you such as training, events, or consultations by completing the online form below: 

 

Subscribe to receive information

 

 

Unpaid Carer Bulletins