Carer's Assessment

If your needs cannot be met by information, advice and assistance alone, please ask for a Carer's Needs Assessment.

A Carer's Needs Assessment will look at what support you need as an unpaid carer, whether you are willing or able to carry on caring, what you want to achieve in life and whether you are eligible for help from social services.

A Carer's Needs Assessment does not check to see how or why you are caring.

Finding out what needs a person has starts with a conversation. During this conversation we will ask what matters to you.

We will ask you about your circumstances; personal outcomes, barriers to achieving those outcomes, any risks to you or to other persons and your strengths and capabilities. It will also look at whether you work or wish to work, and whether you wish to participate in education, training, or leisure activities.

An assessment gives you the chance to:

Think about your needs
Consider the impact of caring on your 'well-being'
Talk, in private, to someone who understands your situation
Be listened to
Think about whether you feel you can go on caring and the choices you have
Talk about the support you think is important to carry out your role and to maintain your health and well being

Carers Wales - Guide to Assessments in Wales 2025-26

We explain your caring rights and how your local authority may be able to offer some extra support for you and those you care for.

Request a Carer's Assessment

If you are a carer, then you are entitled to an assessment.

Request an Assessment for the Person I Care for

If you feel that the person you are caring for requires more support, with their consent, you can contact Social Services.

Please contact our Contact Centre, C1V:

01446 700111
c1v@valeofglamorgan.gov.uk

Assessment

Request a Parent Carer's Assessment

If you are a parent carer of a disabled child, then you are entitled to an assessment.

Request a Young Carer Assessment

For carer's assessments involving young carers (ie under 18 years of age).

Please contact our Family First Advice Line:

0800 0327 322

Families First Advice Line

Eligibility for support from social services

There are national eligibility criteria for care and support for adults, children and carers.

Eligibility is made up of 4 criteria that must be met for the need to be eligible. There is a criteria table for adults, carers and children.

There is an automatic right to eligibility for those at risk of abuse or neglect.

Eligibility is conferred on a need not a person and is not about a right to a service
It is applied to guarantee access to care and support for those who cannot achieve their personal outcomes without it
Some needs may be met through a care and support plan and some through the access to community services
Community services could include those provided by public, private and 3rd sector organisations, as well as community groups, family and friends
If the provision of care and support cannot help the person achieve their outcomes the question of eligibility does not arise