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This Code complies with the National Standards for Enforcement Agents
The Taking Control of Goods (Fees) Regulations 2014 - Enforcement Fees Regulation 4 Table
We make special efforts to be sensitive to vulnerable people. We will use special collectors in these cases if necessary. Vulnerable people are defined as:
However hard we try, occasionally things go wrong. Please help us to put them right. You may want to complain if you think:
Director of Resources
Initial complaints will be investigated and we will send you a written reply within 10 working days.
We provide a friendly and professional "one-stop" service for all your Revenues or Housing and Council Tax Benefit enquiries:
Civic Offices, Holton Road, Barry, CF63 4RY.
Mon - Thurs: 9.00am - 4.30pm
Fri: 9:00am - 4:00pm
Housing/Council Tax Benefits:
For those who can't visit, we may be able to arrange a home visit in special circumstances.
* Monday - Thursday: 8:45am - 4:30pm / Friday: 8:45am - 4:00pm