Yes, you may be due a reduction. There are several tariffs available:
Helpu 2019/20: This tariff depends on the number of people in your household and income/benefits in payment*
Household size 1 2 3+
Income 8,900 13,400 3,400
*Most sources of income are taken into account apart from disability benefits/premiums, housing benefit and council tax support.
Those tenants who don’t qualify for Helpu, you may qualify for WaterSure Wales. This tariff is available for people who have a medical need that result in increased water usage or who have 3 or more children which they receive Child Benefit for.
As well as water rates, there are Warm Home Discounts offered by bigger energy suppliers. The applications are usually open from summer time and the credits are applied during the start of the following year.
If you would like to find out more about these reductions or credits, contact the Money Advice Team.