*Due to the current COVID19 situation there may be a delay in responding to complaints received by the Council.*
We take all complaints seriously and will endeavour to respond as soon as possible. However, the council’s reduced resources are dedicated to supporting our most vulnerable residents and maintaining front line services to our communities during the current Coronavirus pandemic. At this time we will continue to receive, record and acknowledge all complaints. A formal response will, however, take longer than our published time scales.
Thank you for your understanding and patience.