Support for Ukraine

This page contains information on how you can help those affected by the war in Ukraine. Welsh Government Guidance can be found on the Welsh Government's Ukraine: support for people affected page.

The Welsh Government has created sanctuary, a website that provides help for sanctuary seekers:

The UK government has published a welcome guide for Ukrainians arriving in Britain:

The Red Cross has also produced advice for Ukrainians arriving in the UK, with translations available:

Homes for Ukraine Scheme

If you want to offer a home to people fleeing Ukraine, you can become a sponsor as part of the Homes for Ukraine scheme.

Anyone in the UK with a spare room or home can register to become a sponsor, as long as:

You can offer accommodation for at least 6 months
If you’re not a British citizen, you have leave to remain in the UK for at least 6 months

‘Thank you’ payments for sponsors

An optional £350 per month ‘thank you’ payment is available for sponsors.

The ‘thank you’ payment is limited to one payment per residential address. You will continue to receive payments for as long as you sponsor somebody and for up to 12 months. This payment will be made in arrears.

‘Thank you’ payment form

Please complete the ‘thank you’ payment form and return it to us at:

ukrainiansupport@valeofglamorgan.gov.uk.

You should complete the form as thoroughly as possible, including the date that your guests arrived and the date they left if applicable. You must email us to let us know if your guests leave your accommodation as quickly as possible to avoid any overpayments. Any overpayments will need to be repaid to us.

Ukraine Family Scheme

The Ukraine Family Scheme allows applicants to join family members or extend their stay in the UK.

Apply for a Ukraine Family Scheme visa

Other ways you can help

Disasters Emergency Committee

If you want to help but cannot offer accommodation, you can donate to the Disasters Emergency Committee. This group of charities work on the ground in Ukraine and neighbouring countries to provide essentials, including food, water, shelter and medical assistance.

People wishing to donate to help with the Ukraine appeal, should do so as a financial donation through the appropriate channels such as the Disasters Emergency Committee. This is the preferred option rather than by making physical donations of goods as these can cause logistical issues.

Helpline for arrivals and sponsors

A dedicated helpline has been launched for people arriving in Wales from Ukraine and for people who are acting as sponsors to provide advice and guidance.

The freephone helpline for Ukrainians and sponsors is open 24 hours a day, 7 days a week.

For callers in the UK, the number is: Freephone 0808 175 1508
For callers outside the UK, the number is: +44 20 4542 5671

Contact us

If you have any questions about support for Ukraine, please email:

ukrainiansupport@valeofglamorgan.gov.uk